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Monday-Saturday: 9 AM to 8:30 PM

Roban Stores Ltd. - All rights reserved © 2021

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What denomination do you offer?

Roban Gift Card can be purchsed with value from N5,000 to N50,000.

Do you sell gift cards?

Yes, you can buy our Roban Gift Card within our stores. They can only be used in Roban Stores.

Can i change the value of the Gift Card after i've paid for it?

No, you would need to request for a refund and reoder the correct value.

I am having trouble spending my gift card , who should i contact?

Please call the Roban Stores Gift Card Services team on 08175449590.

Do I have to spend it all at once?

No, you can spend some or all of the money on the Roban Gift Cards.

What Happens if the Roban Gift Card is Stolen or damaged?

Please keep the Roban Gift card Secure, as if they were Cash. Roban Stores is not responsible for any damaged or stolen Gift cards.

Can i request for change or refund on my remaining balace?

No, the remaining balance cannot be refunded or given as change.

Can I purchase in bulk?

Yes, send an eamil to cardservices@robanstores.com or call the Roban Gift card Services team on 08175449590.

What payment do you accept?

We accept Debit cards or Cash.

How do I check the balance on my card?

At the customer service desk: The customer service assistant can check your balance for you

Over the phone: to check your balance you can call the customer service team on: 08175449590.

Where can i find the Roban Gift card terms & conditions?

The terms and condition could be found at the back of the pack or view terms & conditions on our web page.

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FREQUENTLY ASKED QUESTIONS

The information in the question and answer guide is intended to provide assistance to the customer. We have provided the answers to the most frequently asked questions, click on any question to reveal the answers, this section is updated regularly.