FAQ
Roban Gift Card can be purchsed with value from N5,000 to N50,000.
No, you would need to request for a refund and reoder the correct value.
The terms and condition could be found at the back of the pack or view terms & conditions on our web page.
Yes, you can buy our Roban Gift Card within our stores. They can only be used in Roban Stores.
Yes, send an eamil to cardservices@robanstores.com or call the Roban Gift card Services team on 08175449590.
We accept Debit cards or Cash.
No, you can spend some or all of the money on the Roban Gift Cards.
Please call the Roban Stores Gift Card Services team on 08175449590.
Please keep the Roban Gift card Secure, as if they were Cash. Roban Stores is not responsible for any damaged or stolen Gift cards.
No, the remaining balance cannot be refunded or given as change.
At the customer service desk: The customer service assistant can check your balance for you
Over the phone: to check your balance you can call the customer service team on: 08175449590.